Overview
This course is intended for elected political leaders and public sector officials involved with the service delivery activities at a strategic level and require the use of public assets to render services to the communities. This course contributes to the development of management skills of South Africa’s political executives, strategic executive managers and other role-players contributing to the development of improved service delivery to communities. The qualifying learner will be able to apply the appropriate knowledge, skills and underlying abilities of ensuring that knowledge management systems are developed in order to enhance communications strategy and service delivery objectives of public sector organisation.
After completion of this course you should able to:
¨ Creating and supporting a vision and culture that empowers staff to seek and share knowledge.
¨ Establishing partnerships across organisational boundaries to facilitate knowledge sharing.
¨ Correlating different organisational knowledge structures.
¨ Facilitating knowledge management communication lines within and across organisations
Training Methodology
In person/Virtual Training
In the learning process, nothing can truly replace the interactive, face-to-face experience with a live instructor. Our seminars guarantee you …
- Personalized, hands-on, in-depth guidance through the course material
- Professional trainers and facilitators who are subject matter experts in their fields
- Exceptional opportunities for business networking with professionals in your field
What to expect
This extended training format focuses intensively on a single set of competencies for three days. It is designed to develop practical and enduring expertise in one particular specialty.
Training format
This course comprises four modules each covering a set of key concepts and skills.
Within each module, best practice and key concepts are covered off in a concise briefing, followed by stimulating learning activities like workshops, discussions, case studies and role-play exercises.